Shipping policy
Shipping Policy
Last Updated: January 2026
At Floaty Paradise™, we aim to deliver your order as quickly and safely as possible.
Order Processing
All orders are processed within 1 business day.
Once your order has been confirmed and prepared, it will be dispatched from our fulfillment center in the United Arab Emirates (UAE).
Shipping Time
Estimated delivery time:
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3–5 business days
Please note that delivery times are estimates and may vary depending on your location, courier operations, customs procedures (if applicable), weather conditions, or periods of exceptionally high order volume.
Order Tracking
Once your order has been dispatched, tracking information will be provided whenever available.
If you have any questions regarding your shipment or would like an update on your order, please contact us at:
Our support team will be happy to assist you.
Shipping Delays
While we strive to meet all estimated delivery times, occasional delays may occur due to circumstances beyond our control, including:
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High seasonal demand
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Public holidays
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Courier delays
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Severe weather conditions
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Customs inspections (where applicable)
We appreciate your patience and understanding should any unexpected delays occur.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
Floaty Paradise™ is not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Damaged Shipments
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible at:
Our team will investigate the issue and work with the shipping carrier to resolve it as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our support team:
Email: hello@floatyparadise.ae
We aim to respond to all inquiries as quickly as possible.