Terms of service

Terms of Service

Last Updated: January 2026

OVERVIEW

Welcome to Floaty Paradise™. Throughout these Terms, the words "we," "us," and "our" refer to Floaty Paradise™.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • All information you provide is accurate and complete.

  • You will use this website only for lawful purposes.

2. Products

We strive to display our products as accurately as possible.

However:

  • Product colors may vary depending on your screen or device.

  • Product photos are for illustration purposes and may differ slightly from the actual product.

  • We reserve the right to modify product specifications, pricing, or availability without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

  • Cancel or refuse any order.

  • Limit quantities purchased.

  • Correct pricing or product description errors.

  • Cancel orders suspected of fraud or unauthorized activity.

Once an order has been shipped, it cannot be cancelled.

4. Pricing & Payments

All prices displayed on our website are shown in the applicable currency.

We reserve the right to change prices at any time without notice.

By placing an order, you confirm that:

  • Your payment method is authorized.

  • You are responsible for all applicable taxes, duties, and fees where required.

5. Shipping

Shipping times are estimates only.

While we aim to deliver every order within the estimated timeframe, delays may occur due to:

  • Courier delays

  • Weather conditions

  • Customs procedures

  • High order volume

  • Events beyond our reasonable control

Please refer to our Shipping Policy for complete details.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review the policy before placing an order.

7. Water Safety & Product Disclaimer

Our products are designed for recreational use only.

By purchasing and using any Floaty Paradise™ product, you acknowledge and agree that:

  • Our products are not lifesaving devices.

  • They should only be used in calm and suitable water conditions.

  • Children must always be supervised by a responsible adult.

  • Users must follow all applicable local laws, regulations, and water safety requirements.

  • Users assume full responsibility for operating the product safely and responsibly.

  • Floaty Paradise™ is not responsible for injuries, accidents, misuse, negligence, or damages resulting from improper use of the product.

Always exercise caution when using any water-related product.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Videos

  • Product designs

  • Graphics

  • Text

  • Branding

is the exclusive property of Floaty Paradise™ and may not be copied, reproduced, or distributed without our written permission.

9. Prohibited Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to hack or interfere with the website.

  • Submit false information.

  • Use automated software, bots, or scraping tools.

  • Violate any intellectual property rights.

We reserve the right to terminate access to our website for any misuse.

10. Disclaimer

All products and services are provided "as is" and "as available."

To the fullest extent permitted by law, Floaty Paradise™ disclaims all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Floaty Paradise™ shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Use of our products

  • Delayed deliveries

  • Loss of profits

  • Data loss

  • Product misuse

  • Water-related accidents

Our total liability shall never exceed the amount paid for the product purchased.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.

13. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates will become effective immediately upon publication on this website.

Your continued use of our website constitutes acceptance of the updated Terms.

14. Contact Information

For any questions regarding these Terms of Service, please contact us:

Floaty Paradise™

Email: hello@floatyparadise.ae

Business Address: IQ FF, Dubai, United Arab Emirates